Skip to main content
Adobe Creative Cloud
Adobe Creative Cloud
A package of software used for graphic design, video editing, web development, photography, and more.
Log Into Creative Cloud
Download Creative Cloud Desktop

Need help troubleshooting an issue with Adobe applications?

Click here.

STUDENT
Purchase a year of access to Adobe Creative Cloud through BYU at the discounted rate of $69


Purchase
EMPLOYEE: FULL-TIME
All BYU full-time employees are automatically granted access to Adobe product.


DOWNLOAD
EMPLOYEE: PART-TIME/STUDENT
BYU Part-time employees and student employees who need Creative Cloud for work can submit a request.

REQUEST ACCESS
Hidden image
BYU students (including those who are about to graduate) can purchase a full year of access to Adobe Creative Cloud at the discounted rate of $69
Purchase

Take your Adobe Creative Cloud work with you when you graduate.

Transferring your files is easy! If you want to continue editing your files stored on the Creative Cloud you must migrate them to a new, personal Creative Cloud membership or a different, personal storage location. Visit this site to begin transferring your files:
graduation.adobe.com

CREATIVE CLOUD DESKTOP APPLICATIONS

Creative Cloud

Launch and update desktop apps.

Photoshop

Create and enhance images.

Lightroom

Edit and organize images.

Illustrator

Create custom vector images.

Acrobat DC Pro

View, create, and manipulate PDF files.

Adobe XD

Design prototype websites and apps.

Premiere

Edit and polish video footage.

After Effects

Add Visual effects, and digital motion graphics to videos.

In Design

Create posters, books, and more.

Audition

Mix, edit, and restore music and sounds.

Dreamweaver

Edit HTML, PHP, Javascript, and CSS.

Animate

Design interactive animations.

In Copy

Edit and format content to use with In Design

Dimension

Create 3D photorealistic renderings.

Character Animator

Use your expressions and movements to animate your character in real-time.
What's New in Creative Cloud: Overview (October 2018) | Adobe Creative Cloud

Product Overview

See an overview of what Creative Cloud offers. Check out the Adobe Help Center to find helpful step-by-step tutorials for each Adobe Application.

ADOBE TUTORIALS

INSTALLATION INSTRUCTIONS

Note: Students and part-time employees must purchase/request access prior to downloading.

  1. Download the Adobe Creative Cloud Desktop app.
  2. Run the downloaded installer.
  3. Login to the Creative Cloud Desktop app with your NetID@byu.edu and password.
  4. Use the Creative Cloud Desktop app to download any of the desired Adobe Creative Cloud applications to function.

MOBILE APPLICATIONS

Creative Cloud

Browse, upload, and share Adobe files.

Lightroom

Edit and organize images.

Acrobat Reader

Edit, manage, share, and create PDFs.

Adobe Scan

Snap a picture and create a PDF document.

Photoshop Express

Add filters and create collages.

Photoshop Fix

Retouch, heal, smooth, and lighten images.

Photoshop Mix

Combine and blend images together.

Premiere Rush

Edit video color, audio, and motion graphics.

Illustrator Draw

Create basic vector artwork.

Comp CC

Use prebuilt mobile print and websites.

Capture CC

Find a font or color, and be shown similar items.

Adobe XD

Preview your Adobe XD designs real time.

Spark Page

Create web stories and simple websites.

Spark Video

Simply create short videos and trailers.

Spark Post

Design graphics and collages.

FREQUENTLY ASKED QUESTIONS

Getting Started

  • Adobe Creative Cloud is a compilation of professional applications used for editing and creating video, design, photography, and web design.
  • BYU full-time employees
    All BYU full-time employees are automatically granted access to Adobe product.

    BYU student employees and part-time employees
    BYU student employees and part-time employees who need Adobe for their work can submit a request that must be approved by their manager before obtaining access. These users are also granted to use Adobe Creative Cloud for personal, non-business related projects.

    Students
    may purchase a year of access to Adobe Creative Cloud through BYU at the discounted rate of $69.
  • 1. Launch Adobe Creative Cloud
    2. Use your NetID@byu.edu and select continue
    71536391-BD43-4431-BF06-E9946026C39B.png
    71536391-BD43-4431-BF06-E9946026C39B.png
    3. You will be redirected to a page where you will input your NetID@byu.edu and associated password to sign in (You may need to authenticate through DUO if it is enabled).
    19C34BE8-72FC-40F6-B8B8-8F884B95ECC9.png
    19C34BE8-72FC-40F6-B8B8-8F884B95ECC9.png
  • Option 1: Download files from the Adobe Sync folder.

    1. Open the Creative Cloud desktop app
    2. Navigate to the "Your Work" tab
    3. Select the "Your Works Link" icon in the left sidebar
    4. Select "Open sync folder"
    5. You can drag and drop synced files directly from Creative Cloud to your desktop

    Note: Cloud documents and Mobile creations that are not in the sync folder will need to be downloaded by following the steps in option 2.

    Option 2: Download individual files from the Creative Cloud Website


    1. Open the Creative Cloud website.
    2. Go to the tab containing your file:
    3. Select a file and then select the More actions icon …
    4. Select "download" to obtain the file.
    Note: This method only allows users to download one file at a time.

    For more information visit helpx.adobe.com
  • When your license expires, you will lose access to your university Creative Cloud products and files. If you want to continue editing your files stored on the Creative Cloud you must migrate them to a new, personal Creative Cloud membership or a different, personal storage location.

    Visit this web site to begin migrating your files: graduation.adobe.com
  • If you purchased a Creative Cloud license through BYU, your access will continue past graduation until a year after your purchase date. If you were granted a Creative Cloud license due to an on-campus job, you will lose access to Adobe products and files upon graduation. If you want to continue editing your files stored on the Creative Cloud you must migrate them to a new, personal Creative Cloud membership or a different, personal storage location.

    Visit this web site to begin migrating your files: graduation.adobe.com

Troubleshooting

  • Mac: This error can be resolved by running the following package: Mac Adobe Apps-Tab Repair
    Note: In order to run this package you will need to Control-click the package icon

    Windows: This error can be resolved by running the following package: Windows Adobe Apps-Tab Repair
  • The following instructions will resolve the Acrobat serial number error:
    1. Download and run the Acrobat Cleaner Tool.
    2. Re-install Acrobat here.
  • You may only request a refund within 30 days of purchasing Adobe CC with good reason. (i.e. you accidentally purchased two licenses) We cannot refund a purchase that you made with Adobe, only purchases directly through BYU. In order to request a refund, you need to provide proof of purchase. Please contact IT support to request a refund.

MORE QUESTIONS?

Live Chat with BYU IT Support or call/text 801‑422‑4000.