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Adobe Creative Cloud
Adobe Creative Cloud at BYU
Download Creative Cloud Desktop
STUDENT
Purchase a year of access to Adobe Creative Cloud through BYU at the discounted rate of $69


Purchase
EMPLOYEE: FULL-TIME
All BYU full-time employees are automatically granted access to Adobe product.


DOWNLOAD
EMPLOYEE: PART-TIME/STUDENT
BYU Part-time employees and student employees who need Creative Cloud for work can submit a request.

REQUEST ACCESS
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BYU students (including those who are about to graduate) can purchase a full year of access to Adobe Creative Cloud at the discounted rate of $69
Purchase
Take your Adobe Creative Cloud work with you when you graduate.
Transferring your files is easy! If you want to continue editing your files stored on the Creative Cloud you must migrate them to a new, personal Creative Cloud membership or a different, personal storage location. Visit this site to begin transferring your files:
graduation.adobe.com
CREATIVE CLOUD DESKTOP APPLICATIONS
Creative Cloud
Launch and update desktop apps.
Photoshop
Create and enhance images.
Lightroom
Edit and organize images.
Illustrator
Create custom vector images.
Acrobat Reader
View, create, and manipulate PDF files.
Adobe XD
Design prototype websites and apps.
Premiere
Edit and polish video footage.
After Effects
Add Visual effects, and digital motion graphics to videos.
In Design
Create posters, books, and more.
Audition
Mix, edit, and restore music and sounds.
Dreamweaver
Edit HTML, PHP, Javascript, and CSS.
Animate
Design interactive animations.
In Copy
Edit and format content to use with In Design
Dimension
Create 3D photorealistic renderings.
Character Animator
Use your expressions and movements to animate your character in real-time.

Product Overview

See an overview of what Creative Cloud offers. Check out the Adobe Help Center to find helpful step-by-step tutorials for each Adobe Application.

ADOBE TUTORIALS

INSTALLATION INSTRUCTIONS

Note: Students and part-time employees must purchase/request access prior to downloading.

  1. Download the Adobe Creative Cloud Desktop app.
  2. Run the downloaded installer.
  3. Login to the Creative Cloud Desktop app with your NetID@byu.edu and password.
  4. Use the Creative Cloud Desktop app to download any of the desired Adobe Creative Cloud applications to function.
MOBILE APPLICATIONS
Creative Cloud
Browse, upload, and share Adobe files.
Lightroom
Edit and organize images.
Acrobat Reader
Edit, manage, share, and create PDFs.
Adobe Scan
Snap a picture and create a PDF document.
Photoshop Express
Add filters and create collages.
Photoshop Fix
Retouch, heal, smooth, and lighten images.
Photoshop Mix
Combine and blend images together.
Premiere Rush
Edit video color, audio, and motion graphics.
Illustrator Draw
Create basic vector artwork.
Comp CC
Use prebuilt mobile print and websites.
Capture CC
Find a font or color, and be shown similar items.
Adobe XD
Preview your Adobe XD designs real time.
Spark Page
Create web stories and simple websites.
Spark Video
Simply create short videos and trailers.
Spark Post
Design graphics and collages.

FREQUENTLY ASKED QUESTIONS

Getting Started
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    What is Adobe Creative Cloud?
    Adobe Creative Cloud is a compilation of professional applications used for editing and creating video, design, photography, and web design.
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    How do I obtain access to Adobe Creative Cloud?
    BYU full-time employees
    All BYU full-time employees are automatically granted access to Adobe product.

    BYU student employees and part-time employees
    BYU student employees and part-time employees who need Adobe for their work can submit a request that must be approved by their manager before obtaining access. These users are also granted to use Adobe Creative Cloud for personal, non-business related projects.

    Students
    may purchase a year of access to Adobe Creative Cloud through BYU at the discounted rate of $69.
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    How do I sign into Adobe Creative Cloud?
    1. Launch Adobe Creative Cloud
    2. Use your NetID@byu.edu and select continue
    71536391-BD43-4431-BF06-E9946026C39B.png
    71536391-BD43-4431-BF06-E9946026C39B.png
    3. You will be redirected to a page where you will input your NetID@byu.edu and associated password to sign in (You may need to authenticate through DUO if it is enabled).
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    19C34BE8-72FC-40F6-B8B8-8F884B95ECC9.png
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    How do I backup data from Creative Cloud
    Option 1: Download files from the Adobe Sync folder.

    1. Open the Creative Cloud desktop app
    2. Navigate to the "Your Work" tab
    3. Select the "Your Works Link" icon in the left sidebar
    4. Select "Open sync folder"
    5. You can drag and drop synced files directly from Creative Cloud to your desktop

    Note: Cloud documents and Mobile creations that are not in the sync folder will need to be downloaded by following the steps in option 2.

    Option 2: Download individual files from the Creative Cloud Website


    1. Open the Creative Cloud website.
    2. Go to the tab containing your file:
    3. Select a file and then select the More actions icon …
    4. Select "download" to obtain the file.
    Note: This method only allows users to download one file at a time.

    For more information visit helpx.adobe.com
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    How do I access my files after graduation?
    After graduation, your university Creative Cloud account will be deleted. If you want to continue editing your files stored on the Creative Cloud you must migrate them to a new, personal Creative Cloud membership or a different, personal storage location.

    Visit this web site to begin migrating your files: graduation.adobe.com
Troubleshooting
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    "You don't have access to manage apps"
    Mac: This error can be resolved by running the following package: Mac Adobe Apps-Tab Repair
    Note: In order to run this package you will need to Control-click the package icon

    Windows: This error can be resolved by running the following package: Windows Adobe Apps-Tab Repair
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    Acrobat Error: "The serial number ... is already in use by the maximum allowed computers"
    The following instructions will resolve the Acrobat serial number error:
    1. Download and run the Acrobat Cleaner Tool.
    2. Re-install Acrobat here.

MORE QUESTIONS?

Live Chat with BYU IT Support or call/text 801‑422‑4000.

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